We take care of your personal information...

It is important to us that you feel safe as a customer at Feline Holidays A/S (Ltd.), which is why we do our utmost in the protection, safe handling and storage of any personal information given to us in relation to the use of our websites and booking of holiday homes and stay.

Below, you can read how we treat your information when you visit our sites and in relation to booking of accommodation and stay with Feline Holidays A/S (Ltd.)

If you have any doubts, you are always welcome to send an e-mail to secure-data@feline-holidays.co.uk.

What personal information is collected and processed?

In relation to the booking of accommodation and stay, please provide the following personal data which is necessary for processing your booking:

  • Name
  • Address
  • E-mail
  • Phone
  • Gender
  • Age of accompanying children

In some cases, the booking has to be paid by credit card - or credit card information must be submitted as collateral for no show when booking accommodation at hotels.

This information is necessary to complete your order. It is used solely for this purpose by Feline Holidays A/S (Ltd.) and our partners who receive the information for processing the booking, and who are also obliged to treat the information confidentially.

Processing your personal information

Information is transmitted via a secure encrypted SSL line in order to prevent it from falling into the wrong hands. All information received is treated confidentially and securely stored in our database which is protected by a firewall, etc. Your personal information is stored by us until you request to have it deleted.

Credit card information is stored in encrypted form and is automatically deleted 14 days after the end of the holiday.

Your e-mail address

Your e-mail address is not used for marketing purposes - unless you give your express consent for this when subscribing to Feline Holidays Club' newsletter.

Disclosure of information

We use Google Analytics to analyse visitor statistics, etc. and in this connection we disclose your IP address to Google Analytics. Google's privacy policy is available here.

We use various cookies on our websites, partly in order to make the pages as user friendly as possible. You can read more about our use of cookies here.

Your information will be passed on to our cooperation partners in connection with the booking of the holiday home. We cooperate with a wide range of rental agencies and will only forward your information to the one agency that will be responsible for the practical execution of your booking. This information is not sensitive and it is necessary for the booking that our cooperation partners have your information in connection with renting a holiday home.

Access - deletion of personal information

By law you are entitled to access the information we hold about you, and you can ask for deletion of the information. If you require access - or would like to have your information deleted - please contact our data controller at the following e-mail address: secure-data@feline-holidays.co.uk.